Job Description:-

International E-Commerce Project – Noida

POSITION DETAILS
Designation: Associate Customer Support
Process: International E-commerce
Employment Type: Permanent
Work Mode: Work From Office (WFO)
Working Days: 5 days a week
Week-offs: 2 rotational week-offs
Shifts: Rotational, including night shifts
Interview Mode: Online interview only
Joining: Immediate joiners preferred

SALARY & CTC CRITERIA
B2-Level English Communication: Maximum CTC up to ₹5 LPA.
C1-Level English Communication: Maximum CTC up to ₹7 LPA.

Significant Salary Conditions:
Maximum hike allowed: 25% on the candidate’s last drawn CTC.
Final CTC will depend on English communication proficiency and last drawn CTC.
Both the applicable salary ceiling and maximum hike must be considered while finalizing the offer.

ELIGIBILITY CRITERIA
Qualification: 10+2 / Graduate
Experience: Experienced candidates can apply
Age Limit: Maximum 35 years




Excellent English communication skills (B2/C1 level)
Positive verbal and written communication
Basic computer proficiency
Comfortable with rotational shifts, including night shifts
Willing to work from the Noida office
Experienced candidates must have relevant documented work experience

KEY RESPONSIBILITIES
Handle customer interactions for an international E-Commerce process.
Assist customers with their queries and concerns professionally.
Deliver an excellent customer experience.
Follow process guidelines, quality standards and compliance requirements.
Meet individual productivity and performance targets.
Maintain professional communication and customer-handling standards.

Drop cv at +91-XXXXXXXXXX

Pay: ₹500,000.00 - ₹700,000.00 per year

Perks:
Provident Fund

Work Location: In person

📌 International Customer Support Associate Sector 62 (India)
🏢 PrimeHire Solutions
📍 India