SERVICE MANAGER

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MINIMUM 7 Years of experience of managing Service Center ,Preferably two wheeler (ICE) and/or EV industry

We are based in Puri and exclusive dealer of ATHER ENERGY .

Need to deal with Technicians ,Company and should have technical knowledge about Automobiles/Two Wheeler

Job description:
Manage daily operations of the 2-wheeler service workshop.
Supervise technicians, service advisors, and support staff.
Ensure timely delivery of vehicles with quality repairs and minimum repeat complaints.
Monitor workshop productivity, labour sales, spare parts usage, and service revenue.
Handle customer complaints and escalations effectively.
Ensure proper job card creation, estimates, billing, and service follow-up.
Drive customer retention, repeat service, AMC/extended warranty, and service campaigns.
Monitor technician performance, training, attendance, and discipline.
Ensure proper use and maintenance of workshop tools and equipment.
Maintain OEM/service standards, safety practices, and workshop cleanliness.
Prepare daily/weekly service performance reports and take corrective actions.

Perks:
Leave encashment
Paid sick time
Paid time off

📌 Service Manager Puri
🏢 KAMTRA AUTOMOTIVE PRIVATE
📍 Puri