We are looking for a highly skilled and experienced professional to join our team in the CRM/ IT Enabled Services/BPO industry. The ideal candidate will have a solid background in customer experience management and excellent communication skills.

Roles and Responsibility
Manage and resolve customer complaints professionally.
Provide exceptional customer service through various channels.
Collaborate with internal teams to improve overall customer satisfaction.
Develop and implement process improvements to enhance efficiency.
Analyze customer feedback to identify areas for improvement.
Build strong relationships with customers to increase loyalty.

Job Requirements
Minimum 2 years of experience in customer service or a related field.
Excellent communication and problem-solving skills.
Ability to work in a quick-paced setting and adapt to changes.
Strong analytical and critical thinking skills.
Experience with CRM software and technology is an asset.
Any graduate degree from a recognized university.

📌 Bhr International Indore
🏢 TP
📍 Indore