We are looking for a proactive and customer-focused Customer Engagement Specialist to build robust customer relationships, address customer queries, and ensure a positive customer experience. The ideal candidate should have excellent communication skills, a qualified attitude, and the ability to engage effectively with customers.

Job Title: Customer Engagement Specialist

Location: Nagercoil, Tamil Nadu

Salary: ₹16,000 – ₹20,000 per month

Experience: Freshers / Experienced candidates

Employment Type: Full time

Key Responsibilities
Interact with customers through calls, messages, and other communication channels.
Build and maintain positive customer relationships.




Understand customer needs and provide appropriate information and assistance.
Handle customer queries, feedback, and complaints professionally.
Follow up with customers to ensure satisfaction and engagement.
Maintain accurate customer records and update interaction details.
Coordinate with internal teams to resolve customer concerns.
Support customer retention and engagement initiatives.
Prepare reports on customer interactions and feedback, when required.

Contact: +91-XXXXXXXXXX

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Engagement Specialist Nagercoil (India)
🏢 Hindustan HR
📍 India