NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a CICS System programmer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
CICS Systems Programmer
Experience Required

- 5+ years of experience in IBM Mainframe Systems Programming, with a strong focus on CICS administration and support.
- Proven experience supporting large-scale, mission-critical CICS environments.
- Experience in installation, customization, upgrade, maintenance, and troubleshooting of CICS Transaction Server.
- Experience working in Banking, Financial Services, Insurance, or other large enterprise environments preferred.
- Exposure to Mainframe Sysplex environments and high availability configurations.

The CICS Systems Programmer is responsible for ensuring the stability, availability, performance, and continuous improvement of CICS services within the IBM Mainframe setting. This position involves system programming, infrastructure support, technical analysis, solution design, deployment planning, configuration, testing, and ongoing operational support. The successful candidate will oversee the management and support of all CICS services, ensure high availability of business-critical applications, provide technical leadership during incident resolution, and collaborate with development and application support teams to deliver robust solutions.
As a CICS Systems Programmer, you will:

Install, configure, administer, maintain, and support CICS systems software.
Create and manage CICS resource definitions and system configurations.
Install, test, and implement new releases, maintenance updates, and enhancements for CICS Transaction Server.
Provide Level 2 and Level 3 support for applications utilizing CICS services.
Work closely with application development and support teams to resolve complex technical issues.
Lead problem determination, root cause analysis, and recovery activities during critical incidents.
Design and implement new technology solutions to improve service availability, performance, and operational efficiency.




Monitor CICS performance and system resources to ensure optimal response times and service levels.
Administer user access controls and support security implementations using RACF and ACF2.
Perform capacity planning and performance tuning activities for CICS environments.
Ensure data security, recovery, and compliance requirements are met.
Support change management, release management, and implementation activities.
Bachelor's degree in computer science, Information Technology, Engineering, or equivalent practical experience.
~5+ years of experience in Mainframe Systems Programming with specialization in CICS.
~ Strong hands-on experience with:

- CICS Transaction Server
- Experience installing, upgrading, configuring, and troubleshooting CICS environments.

Experience supporting production-critical systems with stringent availability requirements.
Strong understanding of system performance management and capacity planning.
Experience with:
CICS Transaction Server 4.2 and/or 5.3 (or higher versions)
Mainframe Sysplex Environments

Experience with automation and operational tooling within CICS environments.
Strong understanding of application connectivity and middleware technologies.
Experience supporting large banking or financial services organizations.
Understanding of ITIL-based service management processes preferred.
Participate in planned maintenance, software upgrades, and production releases.
Provide on-call and after-hours support for critical incidents and implementations as required.
Ensure compliance with organizational security, audit, and operational policies.
Collaborate with infrastructure, development, security, and application support teams.
CICS System Programmer or Technical Specialist experience




CICS Transaction Server 4.2 and/or 5.3
Mainframe SYSPlex environment experience is preferred
A flexible and adaptable management style with experience of developing yourself and others
A track record of making complex business decisions with authority, even in times of ambiguity, considering the potential long-term risks and implications

About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;
Whenever possible, we hire locally to NTT DATA offices or client sites. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click .

📌 IT Systems Engineer - Fully Remote (Bengaluru)
🏢 NTT Data
📍 Bengaluru