As a Technical Support Engineer, you will become a critical interface between customers and StarTree’s cross-functional teams, providing technical expertise and driving customer satisfaction. You’ll play a vital role in providing on-call support for urgent production issues, acting as a trusted advisor for resolving complex challenges. We are deeply committed to helping our team continuously build their technical skill sets, explore innovative solutions, and grow alongside our evolving platform. Responsibilities - Collaborate closely with field technical teams and Engineering to troubleshoot and resolve performance and configuration issues for StarTree customers. - Work with advanced data technologies, including vector indexes, to support AI-driven innovations across diverse industries. Qualifications - 4-6 years of experience in Pre/Post-Sales or Customer-facing roles. - Hands-on experience with open-source data technologies. - Experience with big data technologies like Spark, Hadoop, and Presto/Trino is a plus. - Solid understanding of and hands-on experience with OLAP, Analytics, Kubernetes and SQL.



- Experience and/or strong understanding of streaming technologies such as Apache Kafka. - Proven troubleshooting skills across systems, applications, network, JVM, and Linux-based applications. - Strong knowledge of cloud infrastructure patterns and services within at least one of the major public clouds: Amazon AWS, Google Cloud, or Microsoft Azure. - Bonus points: Certification in Solutions Architecture for one or more of the major public clouds (AWS, Google Cloud, or Azure). - Bonus points: Degree in Computer Science with a focus on Data Science, Data Engineering, or Data Analytics. Location & Working Hours This position will be based in India (IST timezone) and will primarily support US business hours. This schedule may include participation in an on-call rotation to support urgent production issues outside of regular working hours. About StarTree StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data.

📌 Technical Support Engineer (SQL) (India)
🏢 StarTree
📍 India