Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

The Senior Linux Engineer is responsible for the design, implementation, administration, security, and optimization of enterprise Linux infrastructure supporting business-critical applications and services. This role provides advanced technical expertise in Linux systems engineering, infrastructure operations, automation, performance tuning, and incident resolution to ensure the availability, reliability, scalability, and security of production environments.
The Senior Linux Engineer serves as a technical escalation point for complex infrastructure issues, leads root-cause analysis and remediation efforts, and drives continuous improvement through automation, standardization, and operational best practices. This position works closely with infrastructure, security, network, application, and operations teams to maintain resilient platforms and support strategic technology initiatives.
Linux Systems Engineering and Administration
Design, build, configure, deploy, and maintain enterprise Linux servers and infrastructure across development, testing, staging, and production environments.
Administer and support Linux distributions, including Red Hat Enterprise Linux (RHEL), CentOS Stream, Ubuntu Server, and other enterprise Linux platforms as required.
Manage system services, processes, filesystems, storage, user and group permissions, package repositories, system initialization, and kernel-level configurations.
Perform advanced troubleshooting of operating system, hardware, storage, networking, and application-related issues.
Optimize system performance, resource utilization, availability, and capacity to meet business and application requirements.
Infrastructure Operations and Reliability
Monitor system health, availability, resource utilization, and operational performance using enterprise monitoring and logging tools.




Conduct root-cause analysis and implement corrective and preventive actions to reduce recurring incidents and improve platform stability.
Participate in change management, maintenance planning, production deployments, and infrastructure upgrades while minimizing service disruption.
Implement and maintain Linux security standards, configuration baselines, access controls, and system hardening practices.
Apply security best practices for SSH, sudo, authentication, file permissions, service configurations, and privileged access.
Collaborate with cybersecurity and compliance teams to investigate findings, remediate risks, and maintain audit readiness.
Review system configurations and identify opportunities to improve security posture and reduce operational risk.
Automation and Configuration Management
Develop and maintain automation using Bash, Python, and other scripting technologies to improve operational efficiency and consistency.
Implement configuration management and infrastructure automation using tools such as Ansible or comparable platforms.
Establish repeatable deployment procedures and standardized configurations across Linux environments.
Identify opportunities to eliminate manual processes, reduce human error, and improve service delivery through automation.
Serve as a senior technical resource and escalation point for Linux infrastructure issues.
Provide technical guidance, mentoring, and knowledge transfer to Linux administrators, engineers, and operations personnel.
Collaborate with application, database, network, security, cloud, and infrastructure teams to resolve cross-platform issues.
Contribute to infrastructure architecture reviews, technical design decisions, capacity planning, and platform modernization initiatives.
Maintain accurate technical documentation and communicate technical risks, incident findings, and remediation plans to relevant stakeholders.
Required Qualifications and Experience





- 5 + years skilled experience in Linux systems administration, systems engineering, or enterprise infrastructure operations.
- Strong hands-on experience supporting enterprise Linux environments, preferably Red Hat Enterprise Linux.
- Advanced knowledge of Linux operating system architecture, system services, process management, filesystems, storage, permissions, and system performance.
- Strong troubleshooting skills across operating system, networking, DNS, SSH, storage, resource utilization, and service availability issues.
- Experience with Linux patch management, vulnerability remediation, system hardening, access management, and security best practices.
- Proficiency in Bash scripting and working knowledge of Python or another scripting language.
- Experience with system monitoring, log analysis, incident management, root-cause analysis, and problem resolution.
- Experience planning and executing production changes, system upgrades, migrations, and infrastructure maintenance.
- Experience with Red Hat Satellite, Red Hat Ansible Automation Platform, or comparable enterprise management and automation solutions.

Familiarity with virtualization platforms, containers, Kubernetes, and cloud infrastructure.
Experience with enterprise monitoring, centralized logging, configuration compliance, and vulnerability management platforms.
Knowledge of infrastructure-as-code practices, Git-based workflows, and automated deployment pipelines.
Experience supporting large-scale, distributed, or highly available production environments.
Familiarity with ITIL processes, formal change management, incident response, and problem management.
Relevant Linux, Red Hat, cloud, or infrastructure certifications.
Demonstrated experience mentoring technical staff and leading infrastructure engineering initiatives.
High availability, reliability, and performance of enterprise Linux platforms.
Reduced recurring incidents through effective root-cause analysis and permanent corrective actions.
Advanced Linux engineering and troubleshooting
Enterprise infrastructure operations
Automation and configuration management
Incident management and root-cause analysis
Performance optimization and capacity planning

📌 Senior Linux Engineer (Permanent) (India)
🏢 Foundever
📍 India