Client Success Specialist

Starts Immediately
Experience

Market Analysis & Business Prospecting: Explore different market segments, analyze business requirements, and identify companies that could benefit from Shopify development and e-commerce services.
Establish skilled connections with brand owners, founders, business managers, and key decision-makers to build long-term business relationships.
Prospect Outreach & Lead Development: Approach potential customers through targeted communication, introduce relevant services, generate business interest, and develop a pipeline of qualified prospects.
Business Requirement Analysis: Evaluate client objectives, website performance issues, current e-commerce setup, and future business goals to understand their development needs.
Present suitable development services, suggest customized solutions, prepare business proposals, and explain the expected value of the recommended services.
Budget Planning & Agreement Finalization: Discuss project estimates, communicate service pricing, handle commercial negotiations, address client concerns, and secure project confirmations.
Record important client information, prepare detailed project briefs,



coordinate with development and project teams, and ensure all agreed requirements are communicated accurately.
Client Relationship Management (CRM) Effective Communication Negotiation Sales Sales Strategy
have minimum 1 years of experience
Hands-on experience in e-commerce or digital services sales.
Excellent communication, relationship-building, and client management skills.
Probation: Duration:
Salary during probation:
After probation:
About Digital Heroes
Digital Heroes is a full-service digital marketing agency. We've been providing a wide range of services to clients across all industries. Our digital marketing services include consulting and management options for a variety of online marketing tactics, including search engine optimization (SEO), pay-per-click (PPC) ads, Amazon store optimization, copywriting, conversion rate optimization (CRO), and more. We also offer expert web design and development services for both e-commerce and B2B companies.
Hiring since January 2022
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📌 Customer Service Advisor - Work from Home - Immediate Start! (India)
🏢 Digital Heroes
📍 India