Customer Relationship Manager - English speaking (Noida)

Customer Relationship Manager - English speaking (Noida)

09 Nov
|
Talent Corner HR Services
|
Noida

09 Nov

Talent Corner HR Services

Noida

Job Description: Account Executive – Client Servicing Location: Jasola Vihar, Current Delhi
Experience: Minimum 2 Years
Salary: 40,000 – 45,000 per month
Industry: Advertising / Digital Marketing Agency
Employment Type: Full-time

About the Role
We are looking for a proactive and client-focused Account Executive – Client Servicing with prior experience working in an advertising agency. The candidate will be responsible for managing client relationships, coordinating with internal digital media teams, ensuring smooth execution of campaigns, and maintaining effective communication between clients and the agency.

The ideal candidate should have excellent English communication skills, strong coordination abilities, and a good understanding of digital advertising and media campaign execution.

Key Responsibilities
Act as the primary point of contact for assigned clients and manage day-to-day client communication.
Understand client requirements, campaign briefs, objectives, timelines, and deliverables.
Coordinate with internal digital media, performance marketing, creative, and other relevant teams to ensure timely execution of campaigns.
Follow up with internal teams on campaign progress, deliverables, deadlines, and client feedback.
Coordinate campaign budgets, media plans, approvals, and reporting in consultation with the relevant teams.
Prepare and share campaign updates, performance reports, presentations,



and status reports with clients.
Manage client expectations, resolve routine queries, and ensure a high level of client satisfaction.
Conduct regular follow-ups with clients and internal teams to keep projects on track.
Ensure clear communication and smooth coordination between clients and internal stakeholders.
Required Skills & Qualifications
Minimum 2 years of relevant experience in an advertising, digital marketing, or media agency.
Prior experience in client servicing, account management, or client coordination is mandatory.
Excellent verbal and written English communication skills.
Strong interpersonal, presentation, and relationship-management skills.
Working knowledge of digital media campaigns and coordination with digital media teams.
Good organizational skills with the ability to manage multiple clients, tasks, and deadlines.
Ability to understand client briefs, communicate requirements clearly, and ensure timely execution.
Proficiency in MS Office, Excel, PowerPoint, and email communication.

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Interested Candidate can share the cv on [HIDDEN TEXT] or can WhatsApp me on View phone number on foundit.in .

📌 Customer Relationship Manager - English speaking (Noida)
🏢 Talent Corner HR Services
📍 Noida

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