Key Responsibilities Carrier Relations & Supplier Development

Establish and maintain strategic relationships with MNOs, SMS aggregators, SMS hubs, and international messaging providers.

Identify, evaluate, and onboard new wholesale SMS suppliers and connectivity partners.

Expand international destination coverage through reliable and commercially competitive routes.

Leverage existing industry relationships to accelerate supplier acquisition and partnership development.

Build a diversified, scalable, and sustainable global supplier network.

Commercial Negotiations & Route Management

Negotiate SMS termination rates, commercial agreements, payment terms, and traffic commitments.

Source competitive A2P SMS routes while maintaining high delivery quality and reliability.

Continuously evaluate supplier pricing, route performance, delivery rates, and commercial competitiveness.

Identify opportunities to optimize routing costs and improve gross profit margins.

Monitor market pricing, industry developments, and international messaging trends.

Cross-Functional Collaboration

Work closely with Routing and Operations teams on route testing, quality assurance, capacity, and incident resolution.

Collaborate with Sales and Account Management teams to support customer requirements and destination coverage.

Maintain accurate supplier records, commercial agreements, pricing information, and partnership activities in CRM.

Prepare supplier comparisons, commercial proposals,



and partnership business cases.

Requirements

Minimum 5 years of relevant experience in A2P SMS wholesale, international messaging, carrier relations, telecom wholesale, or CPaaS.

Established qualified network of MNOs, SMS aggregators, carriers, and wholesale messaging suppliers.

Proven experience sourcing and negotiating international A2P SMS routes and connectivity agreements.

Strong understanding of SMS routing, SMPP, DLR, route quality, pricing structures, and international SMS termination.

Demonstrated ability to develop commercially valuable supplier partnerships and negotiate competitive pricing.

Excellent commercial negotiation, analytical, and relationship-management skills.

Strong written and spoken English.

Ability to work independently, manage multiple international relationships, and deliver measurable results in a remote environment.

Preferred Qualifications

Existing direct connectivity relationships with MNOs or Tier-1 messaging providers.

Experience developing supplier networks for SMS aggregators or wholesale messaging businesses.

Knowledge of RCS, WhatsApp Business, Viber, and other business messaging channels.

Experience working in a startup or rapidly expanding telecommunications company.

Participation in international telecom networking events such as ITW, GCCM, or Capacity events.

Willingness to travel internationally when required.

📌 Relationship Manager - Remote (India)
🏢 Telexiom
📍 India