Head of Operations, Regional General Manager (India)

Head of Operations, Regional General Manager (India)

09 Nov
|
Amazon Music
|
India

09 Nov

Amazon Music

India

At Amazon, we're working to be the most customer-centric company on earth. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Operations manager to manage the extended delivery service partner stations. In this role you will be responsible to expand and manage operations for a current delivery channel, people and performance management and driving the operational plan.

Title: Operations Manager, I

Quickly understand the business issues and challenges of Transportation operations identify strengths/weaknesses and suggest areas for improvement

- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting,



budgeting and analysis to identify potential opportunities for improving Customer Experience.
- Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
1+ years of performance metrics, process improvement or lean techniques experience
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

📌 Head of Operations, Regional General Manager (India)
🏢 Amazon Music
📍 India

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