Senior Technical Specialist - IT Service (India)

Senior Technical Specialist - IT Service (India)

09 Nov
|
Infinite Computer Solutions India
|
India

09 Nov

Infinite Computer Solutions India

India

Senior Citrix Engineer (L3)

We are looking for a seasoned Citrix professional with 12+ years of IT experience, including at least 8 years in Citrix administration, to own the stability, performance and evolution of an enterprise Citrix Virtual Apps and Desktops environment across on-premises and Citrix Cloud. The role calls for deep hands-on expertise in StoreFront, Director, License Server, WEM, NetScaler and ADM MCS and PVS provisioning FSLogix profile management Cloud Connectors third-party application publishing and hypervisor platforms including XenServer, VMware vCenter/ESXi and Hyper-V, along with working knowledge of Azure Virtual Desktop.

You will partner with vendors and other technology teams to isolate complex problems, uphold documentation quality, SLAs and operational metrics, and drive automation through scripting. You will also mentor the team through technical trainings and workshops, contribute to recent customer onboarding discussions, and help design scalable, resilient infrastructure solutions while maintaining excellent customer satisfaction.

Minimum IT experience is 12 years

Minimum 8 Years Of Experience As Citrix Administration.

Experience in latest Citrix Virtual Apps and Desktops





Excellent knowledge in Citrix Storefront, License Server, Director, WEM, NetScaler, ADM

Experience in managing Citrix Virtual Apps and Desktops via Citrix Cloud

Excellent knowledge of Citrix Cloud, Azure AVD

Experience in Citrix cloud, Citrix cloud connector

Experience in provisioning method using MCS technology.

Experience in publishing third party applications.

Good knowledge of AD, DNS, DHCP, Windows, Storage, Networking.

Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.

~ Maintain quality on case documentation, SLA timeframes and operational metrics.

Conduct workshops for new and emerging technologies to help in business growth.

Commitment to deliver high-quality product and solution support.

Familiarity with automation tools and scripting languages to streamline processes.

BE/ B.Tech/ M.Tech/ MSc/ MCA qualification or equivalent

Flexible to work in 24X7 support environment along with Oncall

ITIL 4 Certified

📌 Senior Technical Specialist - IT Service (India)
🏢 Infinite Computer Solutions India
📍 India

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