About Yulu Yulu is India's leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly.
Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation.
With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we're not just building EVs — we're building the future of urban mobility in India.
We are looking for a City R&M; Manager to own and drive reliability, efficiency, and product/process excellence in our Repairs & Maintenance function. This is a high-impact role focused on maximizing bike longevity, reducing faults, and driving repair effectiveness through data-driven interventions, cross-functional collaboration, and continuous improvement of tools and processes.
Drive Bike Longevity:
Conduct in-depth Root Cause Analysis (RCA) on critical and recurring failures.
Implement Corrective and Preventive Actions (CAPA) to extend bike life and improve component reliability.
Predict and proactively manage parts failure trends through historical data and on-ground inputs.
Optimize the Parts Lifecycle Control (PLC) to minimize wastage and improve cost efficiency. Analyze fault trends and work with city teams to reduce repair frequency per bike.
Work with the product and tech teams to embed intelligent workflows, fault codes, and issue prioritization features.
Collaborate with R&M; managers to improve workshop/shopfloor efficiency.
Improvement in mean time between failures (MTBF) and bike life per km.
Reduction in fault recurrence and repair frequency per bike.
Increased spare part utilization efficiency and reduced returns/rejections.
Implementation and success rate of CAPA initiatives city-wide.
EV experience is highly desirable.
- Proven track record in data-driven RCA, maintenance engineering, or quality improvement roles.
- Ability to understand mechanical/electrical subsystems in vehicles and drive reliability programs.
- Experience in working with tech/product teams to build ops-focused tools or process automation.
- Robust analytical mindset with proficiency in tools like Excel, SQL, or dashboarding platforms.
- A fast-moving environment where your work directly impacts the customer and fleet experience.