Manager – Portfolio Strategy | Transaction Management Portfolio Analytics Services | Gurugram, India
We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. We're focused on opportunities and want to help you make the most of yours. And if you have ambitions in property consultancy, helping you achieve them is what we do best.
We are looking for a Manager, Portfolio Strategy, Transaction Management, APAC/EMEA
Leading portfolio strategy across the APAC & EMEA region:
You will be expected to deliver Portfolio Strategy services to some of the world's largest companies, working closely with Transaction Management (TM) and Regional Operations leads. Managing a portfolio of global accounts, this position calls for a highly energetic individual with excellent communication, portfolio management and client relationship management skills.
Comfortable working towards performance targets, you will use deep account knowledge to shape account priorities, improve productivity, service and growth, and deliver the next generation of benefits that come from a long-term partnership with JLL.
As a Manager, Portfolio Strategy, you will own account outcomes, priorities and performance independently. You will lead strategic account reviews, turn findings into prioritized actions, and convert account and performance data into clear recommendations, client reports and decks. This role requires strong communication with internal and external stakeholders, including clients, TM and Regional Operations, hubs, brokers, legal and finance. You will connect Sustainability, Consulting and Research into the account, and play an integral role in ensuring timely delivery of client objectives and compliance with JLL standards.
Own delivery across accounts, prioritize resources and make sure commitments are met within agreed timelines.
Lead the team - organize day-to-day workload, mentor junior colleagues, and lead learning, development and knowledge management.
Lead strategic account reviews, identify improvement opportunities and convert findings into prioritized actions.
Identify manual, repetitive tasks, then build and deploy automation that measurably reduces effort and turnaround time.
Use deep knowledge of each client's business and portfolio to shape account strategy and hold relationship oversight across accounts.
Develop strategic solutions that strengthen account value and set the growth agenda across multi-service accounts.
undefined· Convert account and performance data into clear recommendations and actions, using financial and business analysis (NPV, cash flow, P&L;) to assess performance and support decisions.
Anticipate service and delivery risks, drive corrective action to protect client outcomes, and close open actions within agreed timelines.
Own account governance: track KPIs, keep performance consistent across assigned clients, and update ROI tracking every month.
Connect Sustainability, Consulting, Research, hubs and other teams to deliver integrated solutions.
Drive adoption of JLL tools and technology, and keep account, FTE, productivity and performance data accurate and consistent.
Develop and scale trackers, dashboards, templates and automation, bring forward new product ideas, and embed better ways of working across accounts and teams. Relationship Management You will own senior client relationships, drive engagement and maintain strong client satisfaction. You will build close, sustainable relationships with clients and TM leads, lead coordination across clients, TM/Regional Operations, hubs and internal stakeholders, anticipate service issues, and act quickly on client feedback. Commercial Acumen You will understand account profitability and use deep account knowledge to shape account priorities. You will formulate an account plan to achieve revenue and performance targets while meeting client service standards, and identify upsell, cross-sell and new-service opportunities that drive account growth and help other JLL businesses.Operating a Global Account: Can you see the bigger picture Can you juggle regional delivery that aligns to a global strategy As the Portfolio Strategy lead on a Global Account, you proactively bring the global portfolio to the forefront, highlighting successes and potential issues while providing tangible solutions for the client.Can you communicate clearly and guide the client and your team in the best way forward for the strongest processes and portfolio strategies at an account levelLeading People and Culture: You will mentor and coach team members, run regular cross-functional learning sessions, support onboarding, and keep team development plans and succession plans for critical roles in action.
You will improve individual efficiency through better use of resources and better opportunities, support hiring while maintaining ROI per FTE, and protect JLL's reputation through visible leadership, professional conduct and consistent management standards. You will be in the office two days a week to integrate with the team, and you will keep your own development plan active, including our Portfolio Strategy development program.
Great Communicator Can you get your ideas across clearly both verbally and in writing You'll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important. You will have exceptional client management, communication and presentation skills, and the ability to absorb and translate broad concepts and ideas into clear and logical communications.Ambitious You will be results-oriented, with the confidence to liaise effectively with all levels of management and to lead and grow a portfolio of accounts. ResilientPortfolio Strategy and Transaction Management are highly dynamic parts of JLL's business. Naturally proactive, you'll possess the innate ability to identify risks in delivery. A flexible, resourceful and proactive individual who is able to produce results and guide the team to deliver the same. You will have the ability to work well under pressure and support the team without compromising quality.Team Player You'll be a person that collaborates well with others regardless of role, business unit or location. You will be firm on principles but flexible and fair when challenged. You are creative in 'reinventing the wheel' and initiating new processes to suit Client structure and portfolio.
You should hold a Bachelor's Degree in Real Estate, Business, Finance, or a related field. A master's degree or professional certification will be an added advantage. You will bring a minimum of 7-8 years of experience in real estate, consulting, or transaction management, including managing client portfolios and mentoring or leading teams. You should possess robust analytical, financial, and communication skills, and the ability to manage multiple priorities in a fast-paced environment while working effectively with senior stakeholders.
Our Career Framework program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package, and support your growth through a personal development plan and structured leadership development. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
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