The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support the whole North America Customer Service Organization in the background. Under general supervision, the Associate is responsible for handling accurately all defined transactional tasks which are handled in the Customer Service Team. In addition, the Associate needs to support a variety of ad hoc requests to support the business in the best possible way and as required. Furthermore, the Associate is highly responsible for delivering all given tasks of 100% quality.

Communicate effectively with international internal customers in English.

Perform manual order entry, changes, and scheduling agreement updates.

Manage customer portals and support Electronic Data Interchange (EDI).

Monitor and assign tasks from the Customer Service mailbox

Respond to ad hoc requests to support North America Customer Service Teams.

Promptly pick new orders/requests from group mailbox to support process efficiency.

Ensure high quality and on-time delivery of all tasks.

Actively participate in daily Performance Improvement Meetings (PIM).

QUALIFICATIONS / EXPERIENCE

Graduation in any stream.

Minimum 3–4 years of experience in a Customer Service environment, specifically in the Order Management domain.

Hands-on experience with SAP is preferred.

Proficient in Outlook, SAP, MS Office (Excel, Access),



SFDC and Web Portals.

Performance-oriented and quality-focused

Willingness to work in night shift (7.00 PM to 4.00 AM)

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Learn more at and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Competitive Salary Package

Performance-Based Bonus Plans

Employee Stock Purchase Program

Community Outreach Programs / Charity Events

SIGNIFICANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. All legitimate job openings are posted exclusively on our official careers website at te.If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers.

📌 Customer Service Expert - Nights - English (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru