About the role The WFH Virtual Assistant provides comprehensive administrative support to executives and teams while operating from a dedicated office environment. This position ensures seamless communication, schedule management, and data accuracy to keep daily operations running efficiently.
Key responsibilities
- Manage inbound and outbound email correspondence, prioritizing and responding on behalf of executives.
- Coordinate and host Zoom meetings, including agenda preparation, invitations, and post‑meeting follow‑up.
- Maintain and update shared calendars, schedule appointments, and resolve conflicts promptly.
- Perform accurate data entry and maintain records in Google Workspace and Microsoft Office applications.
- Provide first‑level customer support via phone, email, and Slack, escalating issues as needed.
- Prepare and format documents, presentations, and reports for internal and external stakeholders.
- Track and report on key metrics such as meeting attendance, response times,
and task completion rates.
Required qualifications
- 1–15 years of experience in administrative or virtual assistant roles.
- Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets) and Microsoft Office Suite.
- Robust written and verbal communication skills, especially in Slack and email.
- Demonstrated ability to manage multiple calendars and schedule meetings across time zones.
- Detail‑oriented data entry skills with a focus on accuracy and confidentiality.
- Excellent problem‑solving and customer‑service orientation.
Nice to have
- Experience with CRM or ticketing systems (e.g., HubSpot, Zendesk).
- Familiarity with project‑management tools such as Asana or Trello.
- Basic knowledge of graphic design tools (Canva, PowerPoint).
- Certification in administrative support or office management.
📌 WFH Virtual Assistant (India)
🏢 Epoxy Docs
📍 India
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