Manager – F&B; Z Hotels | Zolo

Run the outlet like a business. Elevate the dining experience.

At Z Hotels, F&B; is not a support function.

A revenue engine + a guest experience layer.

But dining experience significantly shapes:

Brand perception

As hotel occupancy scales:

Guest expectations around food and service become non-negotiable

Without discipline, F&B; operations quickly become: Low-margin + inconsistent + complaint-heavy.

Revenue performance is not tracked daily

Food costs and wastage remain uncontrolled

Service quality becomes inconsistent

Hygiene and compliance standards weaken

Guest complaints rise

Brand experience becomes inconsistent

F&B; operates like a structured business unit

Service quality remains consistent

Hygiene and compliance remain non-negotiable

Guest experience strengthens significantly

Food cost overruns hurt profitability

Guest complaints rise

Service quality becomes inconsistent

Operations become reactive and chaotic

Revenue + margin + guest experience + outlet performance

Maintain robust service and hospitality standards

Ensure hygiene and compliance governance consistently

This is not a floor management role.

About Zolo and Z Hotels

Finding dependable accommodation has historically been fragmented and inconsistent.

Zolo reimagined living and hospitality as a connected journey.

Z Vacations enables meaningful travel experiences.

Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.

Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners who think long term.

Z Hotels operates on:

Predictable guest experience

The hospitality model works only when:

Outlet performance is tracked daily

Service quality remains consistent

Cost and experience stay balanced

Hotel profitability + guest experience + operational reliability

Own Revenue & Outlet Performance

Monitor outlet performance trends consistently





Track food cost % daily and weekly

Control wastage, portion sizes, and inventory leakages

Ensure inventory accuracy and stock rotation discipline

Balance profitability without compromising guest experience

Lead Guest Experience & Service Standards

Conduct regular service quality audits

Monitor guest feedback and dining experience ratings

Personally handle major guest escalations and complaints

Service quality

Ensure SOP adherence during peak operations consistently

Plan staffing and shifts based on occupancy and demand forecasts

Build future supervisors and second-line leaders

Maintain morale, discipline, and operational energy

Govern Hygiene, Safety & Compliance

Conduct regular hygiene and kitchen audits

Ensure food safety and storage discipline consistently

Maintain cleanliness standards across kitchen and dining areas

Enforce grooming and hygiene SOPs strictly

Plan and execute banquet and event operations smoothly

Kitchen teams

Front office

Operations teams

Ensure inventory and staffing readiness for events

Deliver seamless event guest experience consistently

Food cost maintained within benchmarks consistently

Minimal service-related guest complaints

Strong hygiene and audit compliance scores

Predictable contribution to hotel profitability

You track numbers and performance rigorously

You balance cost and guest experience intelligently

Experience we value

- F&B; operations
- Restaurant management
- Hotel dining operations

~ Experience managing:

- Food cost control
- Hospitality background preferred.

Commercial awareness is non-negotiable.

Direct impact on hotel profitability

Improve guest dining experience and reviews

Control food cost and operational leakages

Build disciplined and scalable F&B; operations

Strengthen Z Hotels' hospitality brand perception

Z Hotels is scaling rapidly across markets.

Ownership of a business unit within the hotel

Direct impact on profitability and guest experience

Growth into Cluster and Operations leadership roles.

📌 Restaurant Supervisor (No experience required) (Bengaluru)
🏢 Zolo
📍 Bengaluru