09 Nov
|
Alstom Grid
|
Bengaluru
09 Nov
Alstom Grid
Bengaluru
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time Technical Specialist – Microsoft Teams in Bangalore we’re looking for?
Take on a new challenge and apply your expertise in Microsoft Teams administration and enterprise voice solutions in a cutting-edge global setting. You'll play a critical role in ensuring the seamless operation of Microsoft Teams and related Office 365 services for 80,000 users worldwide. Day-to-day, you’ll work closely with teams across the business (such as UCC & AD L3, Incident Management, and IT Security), liaise with external partners like Microsoft, and contribute to global-scale live events and much more.
You’ll specifically take care of tasks such as managing Teams devices and licenses, optimizing call quality, and driving the migration of fixed telephony to Teams Phone System, but also research and implement new features to enhance user experiences.
Collaborating with UCC Architects on Microsoft Teams implementation projects
Managing the migration of fixed telephony to Teams Phone System
Configuring and managing Teams video conferencing and audio devices
Analyzing Call Quality Dashboard data to optimize user experience
Researching, testing, and deploying new Teams features
We value passion and attitude over experience. Instead, we’ve listed some that we think will help you succeed and grow in this role:
- Graduated B.E or B-Tech
- 8–10 years of experience supporting Microsoft Teams
- Strong knowledge of Microsoft Teams administration and architecture at an enterprise level
- Experience with Microsoft Teams rooms (MTR) and devices like Polycom, Lenovo Smart Hubs, and Yealink
- Good understanding of VOIP protocols (SIP, RTP/RTCP, SRTP) and network configurations (DNS, DHCP)
- Proficiency in troubleshooting Teams call quality issues, including log analysis
- Familiarity with tools like Wireshark, Fiddler, and Teams monitoring/reporting tools
- Experience using PowerShell to maintain Microsoft Teams
- Ability to work in shifts and adhere to Alstom policies and procedures
- Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Enjoy stability, challenges, and a long-term career free from boring daily routines
Work with new security standards for rail signalling and cutting-edge technologies
Contribute to cutting-edge projects in a global environment
Utilise our inclusive and flexible working environment
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
As a global business, we’re an equal-prospect employer that celebrates diversity across the 63 countries we operate in.
📌 Technical Administrator (Full Time / Flexible) (Bengaluru)
🏢 Alstom Grid
📍 Bengaluru