About Chargebee Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.

And we're on a mission to push the boundaries of subscription revenue operations. Our team builds high-quality and creative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform.

We are seeking a Staff Engineer (Architect) to drive the design and scalability of AI-powered automation systems (agentic AI) that will transform billing and revenue operations for our global SaaS customers. As a technical leader, you'll bring architectural clarity, scale-conscious design, and thought leadership to ensure we build a robust, secure, and extensible AI automation platform that serves thousands of customers reliably.

Architect scalable agent platforms : Define the end‑to‑end architecture for our AI automation stack with multi-tenancy, resilience, and extensibility.
Build AI agent capabilities : Prototype & guide AI-first engineering : Build reusable APIs, modular components, and guardrails to standardize and accelerate agent deployment.




AI lifecycle & governance : Own deployment pipelines, observability, model retraining schedules, drift detection, and production resilience.
Ethical & secure AI design : Partner with security and risk teams to ensure safe, explainable, and bias-aware agent behavior.
Experience : 10+ years in software engineering with at least 5 years in technical leadership or architect roles within SaaS / enterprise platforms.
Strong understanding of distributed systems, multi-tenant SaaS architecture, and cloud-native platforms (AWS).
AI & Technical Depth : Strong expertise in Python and JavaScript for GenAI frameworks, specifically LLM orchestration, RAG workflows, agent frameworks, evaluation pipelines, async processing, and streaming. Solid foundation in object-oriented design, relational databases, and vector store technologies. Java knowledge is a helpful bonus.
You're passionate about AI-powered automation and curious about how agentic approaches can transform enterprise workflows.
You can balance pragmatism with vision —delivering incremental value today while laying the foundation for future scale.
Come build the future of subscription revenue operations with us!

We are Globally Local
It's a lot of responsibility, but also a lot of fun.

📌 Staff Software Engineer (Remote) (Chennai)
🏢 Chargebee
📍 Chennai