Key Responsibilities:

- Welcome customers visiting the service centre and understand their vehicle/service requirements.
- Prepare job cards based on customer complaints and vehicle condition.
- Explain required services, repairs, estimated costs, and timelines to customers.
- Coordinate with technicians and workshop staff for diagnosis and repair.
- Monitor the progress of vehicles under service and provide updates to customers.
- Obtain customer approval for additional repairs or parts when required.
- Coordinate vehicle inspection, repair, washing, PDI and delivery.
- Ensure vehicles are delivered within the committed timeline.
- Explain completed work and replaced parts to customers during vehicle delivery.




- Handle customer complaints and coordinate their resolution.
- Follow up with customers after service to understand their satisfaction.
- Work toward improving customer satisfaction, service retention and repeat visits.
- Maintain service records, job cards, customer details and billing information.
- Coordinate with spare-parts, warranty, insurance and billing teams where required.
- Achieve dealership/service-centre customer experience and service-related KPIs.

Pay: ₹16,000.00 - ₹18,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Service Advisor (Ahmedabad)
🏢 Oceanic Motors (Ahmedabad
📍 Ahmedabad