Overview

- Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Kusto (Azure Data Explorer) is Microsoft’s real-time, big-data analytics engine that powers telemetry, log, and time-series analytics for products across Microsoft and for Azure customers worldwide. Within the Azure Data product pillar, the Kusto team is hiring a someone to work on Kaibot — our AI-powered assistant that helps engineers and customers troubleshoot issues, learn Kusto Query Language (KQL), and get self-service answers and diagnostics for the Kusto / Azure Data Explorer platform directly inside Microsoft Teams. What makes this team distinctive is its position at the intersection of large-scale data services and applied AI: you will ground large language models in real Kusto telemetry, product documentation, and support knowledge to deliver trustworthy, actionable help at Microsoft scale. This is a high-visibility opportunity to shape how thousands of engineers and customers experience support for one of Microsoft’s most widely used data platforms.

- We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

Design, build, and maintain features for Kaibot, our AI-powered assistant for the Kusto (Azure Data Explorer) platform, delivered through Microsoft Teams and related surfaces.

Partner with service engineering, support,



and product teams to identify high-value engineer and customer scenarios and turn them into reliable self-service experiences.

Improve the quality, reliability, and safety of AI-generated responses through evaluation, monitoring, and continuous feedback loops.

Contribute to the operational health of the service — telemetry, alerting, and live-site readiness — and help the team continuously improve its engineering practices.

Write explicit, well-tested, maintainable code and collaborate through design discussions and code reviews. Qualifications

Bachelor’s Degree in Computer Science, or related technical discipline, AND 4+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python or equivalent experience.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

- Experience developing and operating cloud services on Microsoft Azure.
- Familiarity with Kusto / Azure Data Explorer, Kusto Query Language (KQL), or other large-scale data and analytics platforms.
- Experience building conversational, bot, or Copilot experiences (for example, Microsoft Teams apps, Bot Framework, or similar).
- Experience with service reliability practices — telemetry, monitoring, and live-site / on-call operations.
- Proficient collaborator, comfortable working across engineering, product, and support teams.

📌 Site Reliability Engineering 2 (Hyderabad)
🏢 Microsoft
📍 Hyderabad