An IT Infrastructure Field Sales Engineer is responsible for providing in office technical sales support to customers. The role combines hands-on IT infrastructure expertise with customer-facing sales activities, including solution design, demonstrations, site assessments, and implementation support. This position works closely with sales teams to deliver tailored IT solutions that meet customer needs.
Key Responsibilities
- Visit customer sites to assess existing IT infrastructure and business requirements
- Provide on-site pre-sales technical support to sales teams
- Design and recommend IT infrastructure solutions (servers, storage, networking, cloud, security)
- Conduct live product demonstrations and technical presentations at customer locations
- Prepare technical proposals, solution diagrams,
and cost estimates
- Support proof-of-concepts (PoCs) and pilot installations at customer sites
- Act as the primary technical contact during the sales cycle
- Coordinate with vendors, distributors, and internal teams
- Assist during deployment and handover to implementation/support teams
- Troubleshoot basic infrastructure issues during field visits
- Build long-term technical relationships with customers