The Transport Operations Coordinator is responsible for end-to-end fleet and employee transportation management. This role ensures smooth daily operations, driver coordination, vehicle compliance, and timely reporting while serving as the primary point of contact between management, vendors, and employees.
Key Responsibilities
1. Operations & Planning
- Act as the Single Point of Contact (SPOC) between client and transport management team.
- Plan and manage daily vehicle and driver deployment.
- Prepare monthly transportation plans and optimize routing.
- Handle shift-wise driver and cab allocation and tracking.
2. Driver & Vehicle Management
- Monitor driver attendance, shifts, and daily tracking.
- Manage spare vehicle arrangements and replacements.
- Follow up on vehicle breakdowns and maintenance schedules.
- Ensure vehicle audits and preventive maintenance are completed.
3. Tracking & Monitoring
- Track vehicles via GPS and monitor speed compliance.
- Manage RFID/GPS-based employee tracking systems.
- Update route maps, timing, and manage route changes (extensions/diversions).
4. Compliance & Documentation
- Maintain and track vehicle and driver legal documents.
- Ensure all compliance requirements are up to date.
- Manage audit documentation and training-related records.
5. Employee Support & Helpdesk
- Provide 24/7 helpline support for transport-related queries.
- Manage admin and employee issue tracking systems.
6. Reporting & MIS
- Update ERP systems daily with operational data.
- Prepare and share weekly MIS reports with billing/management teams.
- Collect trip sheets and validate operational data.
7. Billing & Vendor Coordination
- Handle on-call booking requests and related billing processes.
- Submit monthly invoices and follow up on payments.
- Coordinate with vendors for service delivery and issue resolution.
Required Skills & Competencies
- Strong coordination and communication skills
- Knowledge of fleet operations and transport logistics
- Experience with GPS tracking systems and ERP tools
- Good analytical and reporting skills (MIS, Excel)
- Problem-solving and multitasking ability
- Ability to work in rotational shifts / 24x7 environment
Qualifications
- Bachelor’s degree in Logistics, Operations, Business Administration, or related field
- 2-5 years of experience in transport/fleet management or operations (preferred)
Key Performance Indicators (KPIs)
- On-time vehicle deployment and adherence to schedules
- Reduction in transport-related incidents/issues
- Accuracy of MIS and billing reports
- Compliance with legal and audit requirements
- Employee satisfaction with transport services
Job Types : Freelance, Permanent
Pay: ₹23,000.00 - ₹25,000.00 per month
Perks :
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Site Supervisor (Oragadam)
🏢 PRR TRAVELS
📍 Oragadam
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