Responsibilities & Key Deliverables

- Roles & Responsibilities To build and sustain 6 Sigma Quality culture in M&M; outbound Logistics Function. This role aims at continious improvement in logistics quality Kpis and improvement in Dealer Satisfaction Survey.

Dealer -Pre Sales claims Management

- To ensure sustainable reduction in Pre sales claim ratios and unclean POD %
- To monitor damages in vehicles, conduct root cause analysis, and implement preventive action plans.
- To verify Pre sales claims and share feed back with CCM/ Dealers for any abnormality
- To be able to segregate patterns in defects from random defects and share with respective plant teams for RCA/ PA
- To conduct benchmark studies and improve current processes

Outbound Logistics Processes

- Complete ownership of outbound logistics processes for first time right and every time right results
- Conduct regular visits to dealers, RSOs, and yards to gather feedback and drive improvement initiatives.




- Development and implementation of training programmes for drivers and field staff
- Must have valuable knowledge on handling MACT/Theft and legal case

Transporter & Vendor Management

- Select and manage transport vendors, ensuring service level agreements (SLAs) are met.
- Conduct monthly performance reviews with logistics teams, logistics service providers and mfg teams

MIS

- Must have good knoweldge on Qlik Sense, Power BI, Dashboards
- Must be able to handle large database files

Preferred Industries

Logistcs/Cour.Fre.Wh

Consumer FMCG / Food

Automotive Industry

Education Qualification

- Diploma in Automobile/ Mechanical Engineering OR Degree in Automobile/ Mechanical Engineering, MBA

General Experience

- Logistics/ Sales Planning, Experience of 5-6 years

Critical Experience

Job Segment :Mechanical Engineer, Engineer, Engineering, Automotive

📌 Deputy Manager - Outbound Logistics (Mumbai)
🏢 Mahindra E Mahindra
📍 Mumbai