Designation: IT Executive

Education: B.Sc. / B.Tech. - Computer Science / BCA

Experience: 3 - 5 yrs.

Salary - As Per Company

Job location: Pune (Pirangut)

Facilities: - Transport, Canteen, 5 days Working

Industry Area : Heavy Fabrication / Oil & Gas Industry (MNC)

(Note : 2 Years Bond)

**Required Technical Competency:

- **

1.Additional certification in Hardware, Networking, Server Administration, CCNA, Microsoft, or equivalent IT infrastructure courses.

1. Experience in manufacturing / engineering industry IT support will be preferred

1. Desktop and laptop troubleshooting

2. Hardware replacement such as RAM, SSD/HDD, battery, SMPS, keyboard, display and other components

1. Windows installation, driver installation and software configuration
2. Microsoft Office, Outlook, Teams and Microsoft 365 support
3. Basic networking knowledge including IP, DNS, DHCP, LAN and internet connectivity troubleshooting
4. Printer, scanner and peripheral installation and configuration
5. Basic Active Directory user support such as user creation, password reset, account unlock and access support 10. Basic server administration
6. Basic firewall, router, switch and Wi-Fi troubleshooting
7.



IT asset management
8. End-user support in manufacturing plant environment
9. Documentation of IT support activities, asset records and SOPs
10. Coordination with IT vendors and service providers
11. Basic backup monitoring and escalation
12. Awareness of IT security and data protection practices

Roles & Responsibilities: -

1. Good communication skills

2. Robust customer service orientation towards internal users

3. Self-learning attitude

4. Ability to work independently with minimum supervision

5. Time management and prioritization skills

6. Quick learner and adaptable to new technologies

7. Ability to handle multiple support requests simultaneously

8. Analytical troubleshooting approach

9. Documentation discipline

10. Teamwork and coordination

11. Ability to support users across multiple locations

12. Proactive escalation of unresolved issues

13. Ownership of assigned tickets /issues

14. Positive attitude and willingness to work in a plant environment

Pay: ₹30,000.41 - ₹40,000.80 per month

Work Location: In person

📌 IT Executive (Pune)
🏢 BHAGAT HR SERVICES
📍 Pune