Head of School Operations

Position : Head - School Operations Institution : Reputed CBSE School (New & Upcoming Campus), India Department : Administration & Operations Reporting To : Principal / Chief Executive Officer (CEO) / School Director

Position Overview

The Head of School Operations is responsible for the overall operational management of the school, ensuring that all non-academic functions are delivered efficiently, safely, and in alignment with the institution's vision of excellence. This leadership role oversees administration, facilities, transportation, security, housekeeping, maintenance, procurement, health and safety, compliance, events, and vendor management, enabling a seamless learning environment for students, staff, and parents.

Key Responsibilities

Strategic Operations Leadership

- Develop and implement the school's operational strategy in alignment with the institution's mission and growth plans.
- Establish operational policies, procedures, and Standard Operating Procedures (SOPs).
- Build scalable operational systems to support future campus expansion.
- Drive operational efficiency, continuous improvement, and service excellence across all departments.
- Serve as a key member of the School Leadership Team.

Campus Administration

- Oversee the day-to-day operations of the entire school campus.
- Ensure smooth functioning of all administrative and support services.
- Maintain a protected, clean, organized, and student-friendly environment.
- Coordinate with academic leadership to support school programs and activities.

Facilities Management

Manage all physical infrastructure including:

- School buildings
- Classrooms
- Laboratories
- Library
- Sports facilities
- Auditorium
- Cafeteria
- Playgrounds
- Parking areas
- Landscaping
- Utilities

Responsibilities include :





- Preventive maintenance
- Asset upkeep
- Repairs and renovations
- Infrastructure expansion
- Utility management
- Energy efficiency initiatives

Security & Safety

- Develop and implement comprehensive campus security protocols.
- Supervise security personnel and access control systems.
- Ensure CCTV surveillance systems remain fully operational.
- Oversee visitor management and campus access.
- Conduct regular emergency preparedness drills.
- Implement child safety and safeguarding measures.
- Ensure compliance with all fire, safety, and emergency regulations.

Transport Management

Oversee the complete school transport function including:

- School buses
- Route planning
- Driver management
- Vehicle maintenance
- GPS tracking
- Student safety protocols
- Transport vendor coordination
- Compliance with government transportation norms

Housekeeping & Maintenance

- Manage housekeeping teams and outsourced agencies.
- Ensure high standards of cleanliness and hygiene across the campus.
- Supervise electrical, plumbing, HVAC, civil, and mechanical maintenance.
- Implement preventive maintenance schedules.
- Monitor pest control and sanitation programs.

Procurement & Vendor Management

- Lead procurement of equipment, furniture, consumables, and services.
- Develop vendor evaluation and selection processes.
- Negotiate contracts and Annual Maintenance Contracts (AMCs).




- Monitor vendor performance through Service Level Agreements (SLAs).
- Ensure cost-effective purchasing while maintaining quality standards.

Budget & Financial Management

- Prepare and manage annual operational budgets.
- Monitor operational expenditures and optimize costs.
- Ensure efficient utilization of school resources.
- Maintain accurate operational records and financial reports.
- Identify opportunities for operational savings without compromising quality.

Compliance & Risk Management

Ensure compliance with :

- CBSE Affiliation Bye-Laws
- State Education Department regulations
- Labour laws
- Fire safety regulations
- Building safety norms
- Health and sanitation standards
- Environmental regulations
- Vendor statutory compliance

Maintain all operational documentation and statutory records.

Health, Hygiene & Student Welfare

- Ensure campus cleanliness and hygiene standards.
- Supervise infirmary operations in coordination with the school nurse.
- Monitor food safety standards in the cafeteria.
- Implement infection prevention and health protocols.
- Ensure availability of first aid facilities and emergency response systems.

Event & Logistics Management

Oversee operational planning for:

- Annual Day
- Sports Day
- Parent-Teacher Meetings
- Cultural events
- School exhibitions
- Conferences
- Workshops
- Admissions events
- Board examinations
- National celebrations
- VIP visits

Ensure flawless logístical execution of all school events.

Asset Management

- Maintain complete inventory of school assets.
- Establish asset lifecycle management processes.
- Conduct periodic physical verification of assets.
- Monitor depreciation, repairs, replacements, and disposal.

📌 School Operations Head (Ghaziabad)
🏢 DNS Group India
📍 Ghaziabad