JOB DESCRIPTION

People Operations Executive

Location : Bengaluru, Karnataka (In-Office) Experience Level : 1 - 5 Years Role Level : Executive/Sr. Executive (Based on Experience)

ABOUT CAPITALFLEX

Capitalflex is a premier financial services firm and Direct Selling Agent (DSA) based in Bengaluru. We act as a critical bridge between India’s leading banks/NBFCs and customers seeking retail and business loans. We operate at the intersection of high-speed sales and institutional-grade compliance. As a high-growth startup, we are building a “Fortress of Integrity” where speed never compromises quality. We pride ourselves on our youthful energy, transparent culture, and commitment to excellence.

ABOUT THE ROLE

As a People Operations Executive, you will be a pillar of our corporate foundation, working closely with the Head - People Management. This role requires balancing the empathetic “human” side of People Operations with the rigorous, data-driven standards of the financial services sector. You are a culture champion and a forensic auditor of our human capital, expected to exercise the highest standards of discretion while driving talent sourcing, policy architecture, and a world-class employee experience.

KEY RESPONSIBILITIES

1. Strategic Talent Sourcing & Experience

- Recruitment Lifecycle : Lead end-to-end talent acquisition, from inclusive job descriptions to high-velocity sourcing on LinkedIn and specialized networks.
- Employer Branding : Represent Capitalflex in local and digital communities to build a sustainable pipeline of high-potential talent.

2. People Operations & Policy Management

- Policy & Governance : Support the Head - People Management in developing and maintaining policies aligned with labor laws and startup culture.
- HRMS/HRIS Administration :



Own the People Operations platform, ensuring data integrity, real-time reporting, and a seamless digital interface.
- Confidentiality : Act as the custodian of sensitive data, maintaining a “clean room” mindset regarding all personnel matters.

3. Compensation, Benefits & Payroll

- Total Rewards : Assist in salary benchmarking to ensure competitive and equitable compensation structures.
- Payroll Coordination : Ensure timely execution of monthly payroll, including accurate calculation of performance incentives and statutory deductions.

4. Culture, DEI & Collaborative Engagement

- Culture Champion : Foster an environment of genuine belonging where Diversity, Equity, and Inclusion (DEI) are integrated daily.
- Engagement : Execute programs that drive inter-departmental synergy and maintain morale during high-pressure cycles.

5. Learning and Organization Development

- Learning : Identify skill gaps and coordinate training programs, including technical BFSI courses and soft-skill coaching.
- Career Journey : Design growth roadmaps and build a “Promote-from-Within” culture for high-potential individuals.
- Knowledge Management : Maintain a centralized repository of SOPs and training manuals to preserve institutional knowledge.

6. Strategic Business Partnership

- Business Alignment :



Develop a deep understanding of our business model and revenue drivers to align people decisions with financial goals.
- Advisory : Provide leadership with data-driven insights on team health, turnover risks, and talent requirements.
- Change Management : Identify manual bottlenecks and propose “People-First” solutions to enhance overall business velocity.

CANDIDATE REQUIREMENTS

The People Profile

- Education : MBA in People Management/HR or a Graduate degree with specialized training in People Operations.
- Professional Standards : Proven ability to handle sensitive information with absolute discretion.
- The Empathy Factor : High emotional intelligence (EQ) with the ability to resolve conflicts and build trust across hierarchies.
- DEI Advocacy : Commitment to fostering an inclusive workplace where all team members can thrive.
- Communication : Exceptional verbal and written English. Proficiency in Kannada, Hindi, and other Indian languages is a strong advantage.

Technical Skills

- Systems Proficiency : Hands-on experience with modern HRMS/HRIS and recruitment software.
- Data Logic : Strong proficiency in Excel/Google Sheets for payroll coordination and people analytics.
- Negotiation : Ability to manage professional, high-stakes compensation negotiations.

WHY JOIN US?

- C-Suite Mentorship : Work closely under leadership, gaining exposure to strategic and legal people management.
- Operational Ownership : Help write the SOPs and define the future of our People Operations.
- Professional Growth : Clear path to evolve into a People Manager or People Partner position.
- Inclusive Environment : A space where diversity is valued, and results are celebrated.

Application Question(s): Education :

- Bachelor's (prefe

📌 People Operations Executive (Bengaluru)
🏢 Capitalflex
📍 Bengaluru