- Greet customers as they arrive at the counter and assist them with their needs
- Understand customer requirements and recommend suitable products
- Handle billing, invoicing, and cash/card transactions accurately
- Maintain proper display and cleanliness of the counter area
- Keep track of stock levels and inform management about shortages
- Answer customer queries regarding products, pricing, and availability
- Handle returns, exchanges, and complaints professionally
- Coordinate with the warehouse or backend team for stock updates
Required Skills & Qualifications :
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Previous experience in retail or counter sales preferred
Working Conditions :
- Retail/store workplace
- May require working on weekends or holidays