Position Overview

Job Title : Delivery Executive - Furniture Department : Logistics & Delivery Reports To : Delivery Supervisor / Warehouse Manager Location : Hyderabad, Telangana (field-based with warehouse support) Company : Bontrue Furniture (India) Private Limited Type : Full-time | Shift : 9 AM - 7 PM (flexible for peak deliveries)

This role ensures seamless last-mile delivery of furniture, prioritizing safety, customer delight, and product integrity. Executives act as brand ambassadors during installations.

About Bontrue : Bontrue is a premier provider of high-quality home furniture, dedicated to creating beautiful, functional living spaces for our customers. At Bontrue, we don't just sell furniture; we build lasting relationships with our clients. We are committed to delivering top-notch customer service and ensuring that our furniture remains in perfect condition.

Detailed Responsibilities

- Pre-Delivery Prep : Verify order details, inspect furniture for defects, securely load vehicles using straps/padding, and confirm manifests against customer addresses.
- Route & Status Management : Plan efficient routes via GPS/apps, provide real-time SMS/phone updates on ETAs, delays, or reroutes; aim for 95% on-time delivery.
- Protected Delivery Execution : with the help of delivary team Unload/assemble furniture at customer sites (e.g., beds, sofas), use trolleys/lifts for heavy items (>30kg), and follow no-drop protocols to avoid scratches/dents.




- Customer Interaction : Greet customers professionally, explain product specs (materials like wood, fabric, dimensions, warranty), demonstrate usage, and share care tips: Do's (dust weekly, use coasters); Don'ts (expose to direct sun, use harsh chemicals).
- Experience Enhancement : Offer assembly assistance, handle site-specific challenges (stairs/elevators), upsell protection plans, and collect NPS feedback via app/form.
- Post-Delivery Closeout : Obtain signed proofs, photograph installations, and report issues (damages, complaints) within 1 hour via WhatsApp/group chat.
- Vehicle & Compliance : Conduct daily vehicle checks (tires, brakes, fuel), maintain logbooks for mileage/fuel, adhere to RTO rules, and wear PPE/uniform.
- Team Coordination : Assist warehouse packing teams and relay customer insights for inventory improvements.

Required Qualifications & Experience

- 12th +
- 3-5 years delivery experience, preferably furniture/retail (e.g., handling bulky items).
- Familiarity with Hyderabad traffic (ORR, Hi-Tech City routes) and basic Telugu,Hindi/English communication.
- Willing go with vehicle
- Filed work experience mandatory.

Why Bontrue : How to Apply: -

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Delivery Executive (Hyderabad)
🏢 Bontrue
📍 Hyderabad