POSITION OVERVIEW

Soni Officemate is looking for a detail oriented Order Processing & Dispatch Executive to manage daily order flow across ecommerce platforms.

The role focuses on accurate order processing, timely dispatch, and smooth coordination with warehouse and logistics partners.

KEY RESPONSIBILITIES

Order Processing

- Download and process daily orders from ecommerce platforms
- Verify order details, SKUs, and quantities before dispatch
- Share order details with warehouse for packing

Dispatch Coordination

- Coordinate with warehouse for picking, packing, and dispatch
- Generate shipping labels and coordinate with logistics partners
- Track pending orders and ensure timely dispatch

Logistics & Tracking

- Monitor shipments and delivery timelines
- Handle delays, NDR, and reattempts with courier partners

Returns & Exceptions

- Manage returns, cancellations, and reverse logistics
- Maintain proper documentation for all cases





QUALIFICATIONS

- Graduate (Commerce or Business preferred)
- 0 to 2 years experience in ecommerce or operations
- Basic knowledge of GST invoicing
- Basic Excel skills
- Strong attention to detail and accuracy

WHY JOIN US

- A leadership role in a leading stationery brand with significant market impact
- Opportunity to work with a growing and dynamic team
- Competitive compensation and benefits
- Room for creativity and innovation in your work

WORKING HOURS & LOCATION

- Monday to Saturday, 9:30 AM to 5:30 PM (IST)
- Based at our Nagpur head office

APPLICATION

Pay: ₹10,207.79 - ₹22,000.00 per month

Perks :

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Order Processing & Dispatch Executive (Bajaj Nagar)
🏢 Soni Polymers
📍 Bajaj Nagar