In this role, you will act as a technical expert, bridging business requirements and IT implementation, and ensuring that solutions are robust, scalable, secure, and future-ready. By working closely with stakeholders and partners, you will contribute to continuous improvement, innovation, and operational excellence.

In this position, you will be required followings : Your role and responsibilities

As IT Specialist for M3 Sales and Supply Chain Management, you will:

- Drive solution development and release management

Translate business and functional requirements into detailed technical specifications and deliver high-quality technical solutions. You design, configure, test, and deploy enhancements and fixes while ensuring a structured and controlled release process, including planning, validation, and communication of changes.You ensure that all solutions comply with IT security, data privacy regulations, and enterprise architecture standards, while continuously maintaining knowledge of relevant technologies and best practices.

- Promote process optimization and innovation

Identify opportunities to improve efficiency, quality, and user experience through automation, optimization, and emerging technologies such as AI.

- Close collaboration and stakeholder engagement

You support projects and initiatives throughout their lifecycle - from planning and design to deployment and post-go-live support - ensuring alignment and smooth cooperation.

- Secure reliable operations and support

Support incident resolution and troubleshooting activities to ensure stable and high-quality service delivery. You collaborate with AMS partners to ensure timely issue resolution, continuous service improvement, and adherence to agreed service levels.

- Enable knowledge sharing and documentation

Train and support key users on new solutions and process changes, ensuring adoption and effective usage.



You maintain clear and up-to-date documentation, including technical specifications, configurations, and operational procedures, and communicate release impacts and best practices effectively.

Required Experience and Qualification :

- We’re looking for a technically strong and business-oriented professional with:

- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)

- 3-7 years of experience configuration experience with M3 Sales and Supply Chain Management (Operations included)

- Experience in manufacturing domain and understanding of supply chain and sales processes- Understanding of IT service management practices (ITIL knowledge; certification preferred)

- Familiarity with enterprise security, compliance, and data privacy requirements

In addition, we appreciate :

- Fluent spoken and written English language
- Good communication skills with technical and non-technical stakeholders
- Collaborate closely with developers, admins, and business stakeholders to align implementation with project goals.
- Recommend process improvements to enhance quality and efficiency.
- Familiarity with Western business practices and work culture

We offer : We offer you a challenging position in a dynamic global company and a great prospect for your professional development. You will have the support of our great team.

Additional information : When everything works together :

- Valmet is where the best talent from a wide variety of backgrounds comes together. With 17,500 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. _

📌 Service Specialist (Pune)
🏢 Valmet
📍 Pune