Job Description - Assistant Manager - Lab Operations

Position : Assistant Manager - Lab Operations Department : Laboratory Operations Employment Type : Full-Time Location : Bharuch,Gujarat Experience : 3-5 Years Qualification : B.Sc./M.Sc. (Medical Laboratory Technology, Life Sciences, Microbiology, Biotechnology, Biochemistry) or equivalent. MBA in Healthcare/Hospital Administration/Operations will be an added advantage.

Job Summary

Key ResponsibilitiesLaboratory Operations

- Support daily operations of laboratories and collection centres to ensure uninterrupted diagnostic services.
- Monitor sample collection, transportation, processing, reporting, and dispatch activities.
- Ensure adherence to defined Turnaround Time (TAT) for all diagnostic services.
- Coordinate with laboratory teams to resolve operational issues promptly.

Operational Coordination

- Coordinate with Pathologists, Lab In-Charges, Collection Centres, Logistics, and Customer Care teams.
- Ensure effective communication between laboratory operations and business functions.
- Escalate operational issues and recommend corrective actions.

Quality & Compliance

- Ensure compliance with NABL standards, SOPs, quality systems, and statutory regulations.
- Support internal and external audits and ensure timely closure of audit observations.
- Promote quality assurance and patient safety initiatives across laboratory operations.

Process Improvement

- Identify operational gaps and recommend process improvements.
- Support operational excellence initiatives to enhance productivity and efficiency.
- Optimize workflow across laboratory operations.

Inventory & Asset Management

- Monitor laboratory consumables, reagents, and inventory levels.
- Coordinate with the Procurement team for timely replenishment.
- Ensure proper utilization and maintenance of laboratory equipment and assets.

Team Support





- Assist in manpower planning and scheduling.
- Coordinate onboarding and operational training for current employees.
- Support employee performance monitoring and provide operational guidance.

MIS & Reporting

- Prepare daily, weekly, and monthly operational reports.
- Monitor key operational metrics including TAT, sample volumes, productivity, rejection rates, and customer complaints.
- Present operational reports and improvement recommendations to management.

Customer Service

- Coordinate with customer support teams for timely resolution of service-related issues.
- Ensure high standards of patient and client satisfaction through efficient laboratory services.

Safety & Compliance

- Ensure adherence to biomedical waste management guidelines.
- Promote laboratory safety protocols and safe working practices across all locations.

Required Skills :

- Laboratory Operations Management
- Diagnostic Workflow Management
- NABL Compliance
- Quality Management Systems (QMS)
- Process Improvement
- Operations Coordination
- Inventory & Asset Management
- MIS Reporting & Data Analysis
- Team Coordination
- Stakeholder Management
- Problem-Solving Skills
- Excellent Communication Skills
- Proficiency in Microsoft Excel and Reporting Tools

Key Performance Indicators (KPIs)

- Laboratory Turnaround Time (TAT)
- Sample Processing Efficiency
- Quality Compliance & Audit Readiness
- Customer Complaint Resolution
- Operational Productivity
- Inventory Availability
- Process Improvement Implementation
- Team Coordination & Operational Support

Why Join Us?

- Opportunity to work with a growing diagnostic laboratory network.
- Exposure to multi-location laboratory operations.
- Professional growth and career advancement opportunities.
- Collaborative and quality-driven work environment.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Assistant Lab Manager (Bharuch)
🏢 Vanvee
📍 Bharuch