Inside Sales Executive (Bengaluru)

Inside Sales Executive (Bengaluru)

09 Nov
|
Apnabusinez.com
|
Bengaluru

09 Nov

Apnabusinez.com

Bengaluru

Position: Customer Relationship Officer

- Inside Sales (GST, Subscription, Licenses & Tax Services)

Number of Vacancies

5 Positions

Department

Sales / Business Development / Revenue Growth / Customer Success

Reports To

Founder / Sales Head / Revenue Manager

Job Location

Begur, Bommanhalli, Bengaluru, KA

Work Mode

Office Based Only (No Hybrid / No Work From Home)

Salary Range

₹25,000 to ₹45,000 per month + Attractive Performance Incentives

Industry

Taxation / GST / Compliance / Registrations / Professional Services

About The Role

We are hiring 5 dynamic CROs to drive revenue across multiple business engines.

a) New GST Registrations b) Monthly Subscription Plans c) MSME / FSSAI / Licenses / Registrations d) ITR / Tax Notices / TDS Services

This is a high-growth opportunity for energetic professionals who enjoy sales, customer interaction, targets, and career growth.

Core Business Engines

Engine 1 - GST Registration Sales

a) Convert inbound leads for new GST registrations. b) Handle proprietorship, partnership, LLP, Pvt Ltd, NGO leads. c) Close payments and onboarding.

Engine 2 - Subscription Growth

a) Convert GST customers into monthly compliance plans. b) Renew existing subscriptions. c) Handle collections and retention.

Engine 3 - Licenses & Registrations

a) Sell MSME / Udyam. b) Sell FSSAI / Shop Act / IEC / PT and other registrations. c) Upsell existing customers.

Engine 4 - Tax Services

a) Sell ITR filing services. b) Handle tax notice leads. c) Promote TDS and tax support services.

Core Responsibilities

a) Lead Handling

a) Handle inbound leads from Justdial, Google Ads, website, referrals, campaigns, and calling databases. b) Respond to fresh leads quickly. c) Maintain daily follow-up tracker. d) Revive pending leads.

b) Sales Conversion

a)



Understand customer requirement quickly. b) Pitch relevant service confidently. c) Quote approved pricing structure. d) Handle objections professionally. e) Close payment same day wherever possible.

c) Customer Relationship Management

a) Build trust with customers. c) Ensure positive onboarding experience. d) Generate repeat business and referrals.

d) Documentation Coordination

a) Share checklist instantly. b) Collect customer documents. c) Verify basic completeness before backend handover. d) Coordinate smooth onboarding.

e) Internal Coordination

a) Coordinate with backend operations team. b) Track status updates. c) Escalate urgent matters quickly. d) Ensure customer satisfaction.

f) Reporting & CRM

a) Update every lead in CRM / Excel. b) Maintain daily closure report. c) Maintain pending pipeline report. d) Track source-wise performance.

Daily KPIs / Targets

a) Fresh lead response within defined TAT. b) Daily calls: 50 to 100+ depending on engine. c) Daily follow-ups completed. d) Daily closures as per assigned targets. e) 100% CRM discipline. f) Monthly revenue targets achieved.

Required Skills : a) Communication Skills

a) Excellent verbal communication skills. b) Fluent English is Mandatory. c) Explicit pronunciation and confident speaking style. d) Professional business communication.

b) Languages Known

a) English - Mandatory b) Kannada - Preferred c) Hindi - Preferred d)



Tamil - Added Advantage e) Telugu - Added Advantage

c) Sales Skills

a) Strong closing ability. b) Objection handling. c) Negotiation skills. d) Follow-up persistence. e) Revenue mindset.

d) Technical Skills

a) Basic computer knowledge mandatory. b) CRM handling. c) Excel / Google Sheets. d) WhatsApp Web.

Eligibility Criteria

a) 1 to 5 years experience in sales / telecalling / lead conversion preferred. b) Experience in GST / finance / banking / insurance / B2B / service sales preferred. c) Graduate preferred. d) Strong fresher with excellent communication may be considered. e) Immediate joiners preferred.

Personality Traits Required

a) Positive attitude. b) Smart and energetic personality. c) Target-driven mindset. d) Discipline and punctuality. e) Ability to work under pressure. f) Ownership mindset.

Incentive Structure

a) Monthly target incentives. b) Per closure incentives. c) Subscription conversion incentives. d) Upsell incentives. e) Overachievement bonus. f) Quality / zero complaint bonus.

Working Timings

a) Monday to Saturday. b) 9:00 AM to 6:00 PM. c) 30 minutes lunch break. d) Sundays off. e) Declared holidays as per company policy.

Growth Path

CRO → Senior CRO → Team Leader → Sales Manager → Revenue Manager → Business Vertical Head

Why Join Us

a) High-growth company environment. b) Multiple revenue vertical exposure. c) Solid incentives and earning potential. d) Career growth based on performance. e) Opportunity to handle business clients across India.

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In

📌 Inside Sales Executive (Bengaluru)
🏢 Apnabusinez.com
📍 Bengaluru

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