- Job Allocation : Assigns repair, service, and maintenance tasks to mechanics and technicians based on individual skill levels and bay availability.
- Workflow Optimization : Monitors ongoing repairs to prevent bottlenecks and ensure tasks are completed within designated timelines.
- Progress Tracking : Conducts regular walk-arounds to check on job statuses and makes real-time adjustments to team priorities
- Cross-Departmental Synergy : Coordinates heavily with Service Advisors, Spare Parts teams, and the Works Manager to ensure timely availability of parts and labor.
- Technical Clarifications : Assists Service Advisors with complicated technical inquiries to help explain repair needs clearly to fleet owners.
- Escalation Management : Steps in to resolve complex technical concerns or customer complaints regarding the quality of work.
- Task Management : Leads and coaches teams of 8-12 technicians/trainees, ensuring a disciplined and organized work environment.
- Technical Guidance : Assists and guides technicians in troubleshooting complex issues related to heavy commercial vehicles.
- Training & Onboarding : Conducts training on current vehicle technologies, safety procedures, and workshop protocols
Pay: ₹18,012.13 - ₹23,468.07 per month
Benefits :
- Food provided
- Leave encashment
- Provident Fund