Company Description Wisecap Ventures is a venture capital firm that partners with early-stage, mission-oriented companies focused on inclusive value creation and sustainable growth. The firm supports innovators who are setting new standards in their sectors and building solutions with global impact potential. By providing capital, strategic guidance, and operational support, Wisecap Ventures helps founders rapidly scale their businesses. With a strong focus on India’s innovation ecosystem, the firm aims to empower the next generation of companies that drive meaningful economic and social change.

Role Description The Client Services Representative is a full-time, on-site role based in Guntur. This position is responsible for serving as a primary point of contact for founders and partners, responding to inquiries, and ensuring a positive experience across all touchpoints. Day-to-day tasks include managing client communications, resolving service issues, coordinating with internal teams such as investment and operations, and tracking client requests and feedback. The role involves maintaining accurate records, preparing basic reports or summaries for leadership, and supporting client meetings or events.



The Client Services Representative is expected to build strong professional relationships, uphold high standards of service, and contribute to overall client satisfaction and retention.

Qualifications

- Strong client-facing skills, including experience in Client Services and Customer Service.
- Excellent Communication abilities, with a focus on clear, professional, and timely interactions.
- Demonstrated commitment to Customer Satisfaction, with the ability to manage expectations and resolve concerns effectively.
- Basic understanding of Finance or venture capital concepts to support conversations with founders and partners.
- Relevant experience in a client-facing or service-oriented role, preferably in financial services, consulting, or a startup environment.
- Ability to work on-site in Guntur, manage multiple priorities, and stay organized in a rapid-paced setting.
- Proficiency with office productivity tools and CRM or customer management systems is beneficial.
- Bachelor’s degree in Business, Finance, Communications, or a related field is preferred.

📌 Client Services Representative (Guntur)
🏢 Wisecap ventures
📍 Guntur