Senior Director, Network Compliance

What You’ll Do

The Network Compliance Senior Director performs a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help ensure corporate initiatives and business processes comply with applicable laws and regulations. While working within the Compliance Management Program framework, the Network Compliance Senior Director is responsible for leading and delivering quality results, providing compliance advice to lines of business as a subject matter expert, and serving as a beacon of our culture of compliance.

What we’re looking for

- Advising business leaders on regulatory requirements
- Providing guidance on business policies, standards, and procedures
- Developing and leading department training, as appropriate
- Providing compliance advice to senior leaders on complex business projects, products, and initiatives
- Providing guidance on controls over regulatory requirements and line of business monitoring of those controls
- Reviewing business controls and providing guidance on identified risks
- Maintain subject matter expertise in the broader payments industry and applicable laws and regulations
- Provide effective challenge and guidance on compliance risks for the network and merchant businesses through both formal and informal engagements
- Proactively identify trends in business data and advise on network payments compliance risks, including emerging external risks
- Partner with compliance testing teams to plan for and develop compliance tests of business activities, and review and assess test outcomes




- Develop strong relationships with Business Risk, Legal, and Audit peers to support the business’s identification and mitigation of compliance risks
- Support regulatory exam and engagement preparation and delivery
- Evaluate issues and events for compliance impacts
- Manage, develop, and coach a Compliance Advisory Team in support of their job responsibilities and to further their careers
- Advise lines of business on application of compliance requirements to business expansions and recent products, including as the network and merchant businesses engage with new downstream entities, evaluate new industries for card acceptance, or develop new products
- Advise business on controls and monitoring, remediation/corrective actions, compliance impacts to changes in processes and procedures, and changes in applicable law or regulation
- Assist lines of business in their responsibilities under the compliance program, such as how to monitor, report, and train on areas of potential risk
- Conduct targeted validations and reviews on controls for applicable regulations
- Assist in capturing, maintaining, and analyzing compliance data, and in interpreting it to ensure consistency and adequate compliance risk management




- Participate in reporting activities to senior leadership in the business and Risk Management

Basic Qualifications

- 12+ years of experience in compliance, legal, or risk management within financial services or global payments.
- 5+ years of direct people management experience leading and developing teams of managers or senior specialists.
- 5+ years of experience advising, influencing, and presenting to senior business leaders

Preferred Qualifications

- Deep subject matter expertise in card brand operating rules, merchant acquiring, or payment network operations.
- Global Payments Regulatory Knowledge: Direct familiarity with key payment regulations in the APAC region.
- Data-Driven Compliance: Strong experience leveraging compliance data, transaction trends, and reporting tools to identify emerging network and merchant risks.
- Regulatory Exam & Audit Management: Direct experience preparing for, managing, and resolving regulatory examinations, internal audit findings, or compliance testing reviews

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

📌 Senior Director, Network Compliance (Mumbai)
🏢 Capital One
📍 Mumbai