09 Nov
|
Taz Kamar Family Hotel
|
Chennai
09 Nov
Taz Kamar Family Hotel
Chennai
About Taz Kamar Hotel Taz Kamar Hotel is a luxury property in Chennai that focuses on great guest service. We're looking for a friendly, organised person to join our front office team and be one of the first faces our guests meet.
The Role As a Front Office Executive, you'll be the main point of contact for our guests. You'll handle check-ins, check-outs, payments, and help sort out any issues that come up during their stay. We need someone who is well-organised, positive with people, and takes pride in giving guests a smooth, pleasant experience.
Key Responsibilities
- Guest service : Welcome guests, handle their requests, and sort out any complaints quickly and politely.
- Front desk operations : Manage check-ins, check-outs, and room changes. Make sure bills are correct and everything follows hotel standards.
- Cash and billing : Handle daily cash duties, take payments, post charges, and help with night audit when needed.
- Team coordination : Stay in regular contact with Housekeeping, Concierge, and Maintenance so rooms are ready on time and guest issues are fixed fast.
- Safety : Know the hotel's emergency procedures and make sure guests are safe at all times.
- Required :
- Minimum 3 years of experience in a Front Desk or Guest Services role, preferably in a hotel.
Preferred
- Degree or diploma in Hospitality Management.
- Knowledge of a second language (Tamil, Hindi, or others).
- Proven ability to handle difficult guest situations and resolve issues calmly and effectively.
- Excellent written and verbal communication skills in English.
- Working knowledge of Hotel Management Systems (HMS); experience with SKYHMS is an added advantage.
- Strong multitasking and organisational skills with good attention to detail.
- Willingness to work in shifts, including evenings, weekends, and public holidays.
- Benefits:
- Food provided
- Location:
- Chennai, Tamil Nadu (preferred)
- Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits :
- Food provided
- Provident Fund
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
Experience :
- Front desk: 3 years (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
📌 Receptionist (Hotel Industry) Chennai
🏢 Taz Kamar Family Hotel
📍 Chennai