CoPlay (powered by Hudle) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 250+ sports clubs across the country over the next few years.
About the Role?
Receptionist / Front Desk Executive will be a energetic and people-oriented to manage the front desk operations at one of our key venue.
This role goes beyond traditional reception duties, you will be the face of the venue , responsible for creating a welcoming environment, engaging with customers, and contributing to increasing on-ground footfall and overall experience .
Key Responsibilities
- Serve as the first point of contact for all visitors and customers at the venue
- Ensure a professional, warm, and engaging front desk experience :
- Actively interact with walk-in customers , understand their requirements, and assist accordingly
- Contribute to driving footfall and repeat visits through robust interpersonal engagement
- Manage bookings, inquiries, and customer coordination at the front desk
- Maintain smooth day-to-day front desk operations in coordination with internal teams
- Take initiative to enhance customer experience at the venue
- Ensure the front desk and reception area are well-maintained and presentable
- Strong communication and interpersonal skills (English & Hindi Mandatory) :
- Confident, extroverted personality with the ability to engage easily with people
- A proactive and self-driven approach to work
- High level of ownership and accountability :
- Customer-first mindset with a focus on experience and relationship building :
- Comfortable working in a fast-paced, on-ground setting :
- Prior experience in front desk / hospitality / customer-facing roles is an advantage
What We Offer
- Opportunity to be part of a high-energy, customer-first setting :
- Exposure to on-ground operations and customer engagement :
- Performance-driven culture with growth opportunities
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits :
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund