Job Title : Front Office Executive

The Front Office Executive is the first point of contact for patients. This role is responsible for managing appointments, handling patient interactions, maintaining records, and ensuring smooth front-desk operations in the clinic.

Key Responsibilities

1. Patient Handling & Reception

- Greet patients and visitors in a polite and professional manner
- Register recent patients and update existing patient records
- Guide patients regarding appointments, consultations, and basic procedures

2. Appointment Management

- Schedule, confirm, and reschedule appointments
- Manage walk-ins and ensure proper queue flow
- Coordinate with doctors and nursing staff for availability

4. Communication

- Provide accurate information about services, timings, and fees
- Handle patient queries and escalate complaints when necessary

5. Administrative Support





- Maintain patient files and clinic records (physical/digital)
- Ensure front desk is clean and organized
- Coordinate with lab/pharmacy (if in-house)

Required Skills :

- Good communication skills (English + local language)
- Basic computer knowledge (MS Excel, billing software)
- Customer service attitude and patience
- Ability to multitask and stay organized

Qualifications

- Any graduate / diploma (preferred)
- Prior experience in clinic/hospital front office is an advantage

Key Traits

- Polite and presentable
- Responsible and punctual
- Ability to handle pressure during busy hours

Note : Experience in healthcare setup will be an added advantage.

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Front Office Receptionist (Chennai)
🏢 Growth Catlyst
📍 Chennai