We’re looking for a smart, presentable, and sales-driven Front Office Executive to manage reception operations, handle member interactions, and actively drive memberships and renewals.
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Key Responsibilities
Front Desk Operations
- Manage reception and be the first point of contact
- Handle walk-ins, calls, and general inquiries
- Manage room bookings and scheduling
- Ensure a smooth and welcoming member experience
Sales & Memberships
- Convert walk-ins and inquiries into memberships
- Promote packages, offers, and services
- Follow up on leads and maintain a robust sales pipeline
- Handle membership renewals and upselling
Customer Experience
- Assist members with queries and concerns
- Build relationships to improve retention
- Maintain a positive and professional front desk presence
Admin & Coordination
- Maintain records of bookings, memberships, and payments
- Coordinate with team for smooth daily operations
- Assist in basic reporting and data tracking
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Requirements :
- 0-2 years of experience in front office / sales / customer service
- Strong communication and interpersonal skills
- Confident, well-groomed, and proactive
- Basic computer knowledge (Excel, WhatsApp, etc.)
- Sales-oriented mindset
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Bonus
- Experience in gyms, clubs, or hospitality
- Familiarity with CRM or booking systems
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Working Days
- 6 days/week (shift-based)
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Apply
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits :
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
📌 Front Office Executive (Receptionist) (Indore)
🏢 Life Care Hospital
📍 Indore
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