Job Summary : The Front Office Executive is the first point of contact for visitors and clients. This role is responsible for managing the reception area, handling incoming calls, and providing administrative support to ensure smooth day-to-day front office operations.
- Answer, screen, and forward incoming phone calls
- Maintain a clean and organized reception area
- Handle incoming and outgoing mail, couriers, and deliveries
- Manage appointment scheduling and meeting room bookings
- Provide basic information to visitors and direct them appropriately
- Maintain visitor logs and issue visitor passes
- Assist with administrative tasks such as data entry, filing, and documentation
- Coordinate with internal departments for smooth office operations
- Handle office supplies inventory and place orders when needed
- Greet and welcome visitors, clients, and guests in a skilled manner
Required Skills & Qualifications :
- Bachelor’s degree or equivalent (preferred)
- Proven experience in a front desk or customer service role (0-3 years typical)
- Excellent verbal and written communication skills
- Professional appearance and positive attitude
- Strong organizational and multitasking abilities
- Basic computer proficiency (MS Office: Word, Excel, Outlook)
- Good interpersonal and customer service skills
Key Competencies :
- Communication skills
- Customer service orientation
- Time management
- Attention to detail
- Problem-solving ability