A Receptionist is responsible for welcoming guests, managing check-ins and check-outs, and ensuring a smooth and pleasant stay experience. They act as the face of the resort, providing excellent customer service and handling guest requests efficiently.
Key Responsibilities
- Greet guests warmly upon arrival and provide a smooth check-in/check-out process
- Handle reservations, cancellations, and room bookings
- Provide guests with information about resort facilities, services, and local attractions
- Coordinate with housekeeping and maintenance staff to ensure room readiness
- Manage billing, payments, and issue receipts
- Handle guest complaints professionally and resolve issues quickly
- Maintain records of guest information and bookings
- Ensure the front desk area is clean, organized, and welcoming
Required Skills and Qualifications
- Excellent communication and interpersonal skills
- Strong customer service attitude
- Basic computer knowledge (booking systems, MS Office)
- High school diploma or equivalent (hospitality degree is a plus)
- Valid LMV (Light Motor Vehicle) driving license
- Ability to drive guests or handle vehicle movement if required
Preferred Experience
- Previous experience in hospitality, hotel, or resort front desk
- Knowledge of reservation software or property management systems (PMS)
- Fresher are welcome
INTERESTED CANDIDATES CAN REACH OUT DIRECTLY TO OUR HR ON MENTIONED CONTACT INFO
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Pay: ₹10,000.00 - ₹17,000.00 per month
Perks :
- Commuter assistance
- Food provided
Work Location: In person
📌 Receptionist (Badlapur)
🏢 Visawa resort and lawns
📍 Badlapur
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