Guest Relations : Greet guests warmly upon arrival and departure, setting a positive tone for their visit.
- Seating Management : Escort customers to their assigned tables, provide menus, and introduce them to their server.
- Reservation & Waitlist Management : Handle incoming calls, schedule bookings, and manage wait times accurately during busy hours.
- Team Coordination : Communicate with waitstaff, bussers, and kitchen staff to monitor table turnover and ensure smooth service flow.
- Ambiance Maintenance : Ensure the reception area, host stand, and dining room entrances are clean, organized, and presentable.
- Guest Assistance : Address customer queries, handle initial complaints with professionalism, and cater to guests requiring extra attention
- Communication Skills :
Clear, polite, and engaging verbal communication.
- Stress Management : Ability to remain calm, friendly, and composed in a fast-paced environment.
- Multitasking : Highly organized with the ability to manage multiple tasks (phones, seating, waitlists) simultaneously.
- Technical Proficiency : Familiarity with modern reservation systems (e.g., OpenTable, SevenRooms) and basic POS systems is a significant advantage.
Pay: ₹25,000.00 - ₹28,000.00 per month
Perks :
- Food provided
Work Location: In person
📌 Hostess (Saket)
🏢 Paschion Restaurants
📍 Saket
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