Restaurant Hostess (Front Desk / Guest Relations Executive) - Immediate joiners preferred

Job Summary

A Restaurant Hostess is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring smooth front-of-house operations. She creates the first and last impression of the restaurant by providing friendly, professional, and efficient customer service.

Key Responsibilities

1. Guest Service

Greet guests warmly upon arrival

Smile and maintain positive body language

Answer guest questions politely

Thank guests when leaving

1. Reservations & Seating

Manage bookings and walk-ins

Maintain waiting list

Allocate tables efficiently

Escort guests to tables and provide menus

1. Coordination

Inform servers about new arrivals

Communicate with kitchen/service staff

Balance table rotation to avoid delays

1. Front Desk Management

Answer phone calls and take reservations

Handle takeaway/delivery inquiries (if applicable)

Maintain cleanliness of reception area

1. Customer Handling





Manage complaints calmly

Provide wait-time estimates

Solve minor issues quickly

1. Appearance & Professionalism

Well-groomed and neat uniform

Stand straight and attentive

Maintain polite and soft communication

Skills & Qualifications

Good communication skills (English/local language)

Friendly personality

Basic computer knowledge (POS/reservation system)

Multitasking ability

Patience under pressure

Teamwork skills

Education & Experience

10th / 12th / Diploma / Hotel Management preferred

Freshers or 1-2 years hospitality experience

Training provided by restaurant/hotel

Working Conditions

Shift duty (morning/evening/night)

Standing for long hours

Busy during weekends/holidays

Job Types : Full-time, Fresher

Pay: ₹20,412.83 - ₹30,511.51 per month

Advantages :

- Commuter assistance
- Food provided

Work Location: In person

📌 Restaurant Host/hostess (Selvapuram North)
🏢 Sazz Kitchen and Lounge - Coimbatore
📍 Selvapuram North