Job Summary

Key Responsibilities

- Welcome patients, visitors, and attendants in a professional and friendly manner.
- Register new patients and update existing patient records accurately.
- Schedule, reschedule, and confirm appointments for consultants and specialists.
- Manage walk-in patients and coordinate with doctors regarding appointment availability.
- Guide patients regarding hospital services, consultation fees, and procedures.
- Maintain the reception area in a clean, organized, and professional manner.
- Generate patient registration forms, bills, and receipts using the Hospital Management System (HMS).
- Collect consultation fees and process payments through cash, card, UPI, or online modes.
- Coordinate with departments such as Laboratory, Radiology, Pharmacy, and Billing for smooth patient flow.
- Inform patients about appointment delays or schedule changes.
- Respond to patient concerns professionally and escalate issues when necessary.
- Maintain confidentiality of patient information in compliance with hospital policies.
- Prepare daily reports on appointments, patient registrations,



and collections.

Required Qualifications

- Bachelor's Degree or Diploma in any discipline.
- 1-3 years of experience as a Front Desk Receptionist, preferably in a hospital or healthcare setting.
- Freshers with excellent communication skills may also apply.

Required Skills :

- Excellent verbal and written communication skills.
- Robust interpersonal and customer service skills.
- Experience with Hospital Management Systems (HMS) is an advantage.
- Good organizational and multitasking abilities.
- Ability to work under pressure in a fast-paced environment.
- Strong attention to detail and accuracy.
- Professional appearance and positive attitude.
- Ability to speak English, Telugu, and Hindi.

Working Hours

- Rotational shifts as per hospital requirements.

Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Desk Receptionist (Hyderabad)
🏢 Blume Health
📍 Hyderabad