Job Title: Receptionist (Eye Hospital) Employment Type : Full time Working Days : 6 Days a Week
About the Role
Key Responsibilities
- Greet and assist patients and visitors in a professional manner
- Handle patient registrations, appointments, and walk-ins
- Maintain patient records and ensure accurate data entry
- Coordinate with doctors, optometrists, and other staff for scheduling
- Guide patients regarding consultations, procedures, and billing
- Handle billing, payments, and issue receipts
- Ensure cleanliness and organization of the reception area
- Follow hospital protocols and maintain patient confidentiality
Requirements :
- Graduate in any discipline (preferred)
- 1-3 years of experience as a receptionist (healthcare experience preferred)
- Good communication and interpersonal skills
- Basic computer knowledge (MS Office, hospital software)
- Ability to multitask and handle patient queries calmly
- Presentable and professional demeanor