Job Title Customer Service Executive

Requirements :

- 2-4 years of experience in operations / customer support role
- Should have valuable communication skills in Bengali & Hindi. Should have excellent proficiency in writing in English.
- Proficiency with Advanced Excel operations is an added bonus
- Should have a collaborative attitude and help the team members whenever required

Responsibilities

- Responsible for executing various company processes like financial transactions, client portfolio related operations, managing client data, etc.
- End-to-end ownership of insurance processes like insurance registrations, renewals, claim processing, etc
- Need to prepare various business and operational reports to ensure smooth function of the company
- Responsible for providing prompt services as per the requirements of the clients
- Need to organize and manage records of a large number of clients and transactions data in our company database

Location Kolkata

What We Are Offering

- We offer salaries according to the market standards. It mostly depends on your experience and skills.
- Bonus and incentives offerings throughout the year based on your performance




- We provide Health Insurance for all our employees
- We heavily invest in the personality and skill development of every employee throughout the year
- We focus a lot on ensuring an excellent work-life balance for every employee
- We provide easy loan availability options for the employees (for education, emergency, etc.)
- We provide laptops, phones, etc. and also provide reimbursements for phone bills, internet bills, etc. as per the job requirements
- We take pride in being able to offer you an excellent work culture and an amazing team to work with

Company Profile

ROYS FINANCE (of ROYS WEALTH INDIA PVT LTD) is a leading AMFI-registered Mutual Fund Distributor and a Wealth Management company based in Kolkata serving over 1000+ clients and managing over 300 crores of wealth for over 16 years.

Pay: ₹18,000.00 - ₹26,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Service Executive (Kolkata)
🏢 roys Finance
📍 Kolkata