Customer Care Executive (Marathahalli Village)

Customer Care Executive (Marathahalli Village)

09 Nov
|
Abhishek Career Solutions
|
Marathahalli Village

09 Nov

Abhishek Career Solutions

Marathahalli Village

Are you a fresher looking to build a secure, fast-growing career in the banking sector? Or an experienced customer service professional looking to take your career to the next level? A leading global MNC is hiring full-time Customer Support Executives for the prestigious State Bank of India (SBI) Process at our state-of-the-art office.

This is an incredible opportunity to align your professional profile with India's largest public sector bank. We provide extensive, fully paid corporate training to ensure your success, making this the perfect launchpad for freshers.

What's In It For You? (Perks & Benefits)

- Attractive Earning Potential : Earn a guaranteed fixed salary of ₹16,000 take-home per month, plus lucrative monthly performance-linked incentives that scale up based on your work.
- World-Class Paid Training : Receive a structured corporate training program covering banking operations, financial compliance, and advanced communication soft skills.
- Rapid Career Growth : Clear pathways to move into roles like Quality Analyst (QA), Subject Matter Expert (SME), or Team Lead (TL) within 9-12 months through Internal Job Postings (IJP).
- Premium Workplace Culture : Work within a highly supportive, energetic, and safe MNC environment featuring excellent employee amenities and team-building events.

Key Responsibilities :

- Customer Support :



Handle inbound and outbound interactions assisting SBI customers with account operations, card services, digital banking tracking, and service requests.
- Resolution Management : Address queries politely and accurately, ensuring a high-quality, customer-first experience.
- Product Knowledge : Guide customers regarding standard banking products, features, and digital updates using internal knowledge bases.
- Data Logging : Maintain accurate records of client interactions within the company’s internal CRM software.

Job Requirements (Who Can Apply? ) :

- Education : Minimum 12th Pass (HSC) OR Any Graduate (Arts, Commerce, Science, Business Administration, etc.).
- Experience Level :Freshers are highly welcome!** Experienced professionals (0-2 years) in BPO or retail customer service will receive due consideration.
- Language Proficiency : Excellent verbal communication skills in English combined with working fluency in at least one of the following regional languages :Kannada, Tamil, Telugu, or Malayalam .
- Technical Skills : Basic computer knowledge (typing skills, web browsers, and Microsoft Office orientation).

Logistics & Joining Details :

- Work Setup : 100% On-site (Marathahalli office location).

Pay: ₹16,000.00 - ₹20,000.00 per month

Advantages :

- Provident Fund

Work Location: In person

📌 Customer Care Executive (Marathahalli Village)
🏢 Abhishek Career Solutions
📍 Marathahalli Village

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