Position :

- Customer Service Representative

Exp :

- Fresher-1 yrs

Notice Period- Immediate joiner

- 15 days

Location :

- Hyderabad

Working days and Timing :

- 6 days

Skills :

- Telugu and Hindi/ English (mandatory), handle inbound/outbound calls, WhatsApp, and chat support, resolving customer issues and coordinating with internal teams, customer service and problem-solving

Role Overview : We're looking for a Customer Support Executive to provide exceptional support to retailers and distributors via calls, WhatsApp, and chat. You'll resolve customer queries, assist newly onboarded users, coordinate with internal teams, and ensure a seamless customer experience.

- Key Responsibilities :

- Handle customer queries through calls, WhatsApp, and chat.
- Support retailers and distributors with onboarding, app usage,



and order-related assistance.
- Resolve issues related to orders, deliveries, pricing, billing, and the app, escalating when required.
- Coordinate with internal teams to ensure timely issue resolution.
- Maintain accurate CRM/ticketing records and follow up until closure.
- Share customer feedback to improve products and processes.

Requirements :

- Graduate (or final-year student) with excellent communication skills.
- Fluent in Telugu and Hindi/English ; English for internal communication.
- Solid customer service, problem-solving, and interpersonal skills.
- Ability to multitask, stay organized, and take ownership of customer issues.

📌 Customer Service Representative (Hyderabad)
🏢 Arting Digital Private
📍 Hyderabad