Key Responsibilities

- Resolve customer complaints and issues efficiently while maintaining a positive attitude
- Provide accurate information about products, services, and company policies
- Maintain detailed records of customer interactions and transactions
- Escalate complex issues to the appropriate department when necessary
- Follow up with customers to ensure issue resolution and satisfaction
- Meet or exceed performance targets related to response time, resolution, and customer satisfaction

Required Skills & Qualifications

- Bachelor’s degree or equivalent work experience
- Proven experience in a customer support or customer service role (preferred)
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal abilities
- Ability to work in a quick-paced environment and handle multiple tasks
- Basic computer skills and familiarity with CRM systems
- Customer-focused mindset with a positive and professional attitude

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive (Ranchi)
🏢 Work Panda Cooperation
📍 Ranchi